customer

Back **Excellent Customer Service: The Foundation for a Successful E-Learning Experience - Vickie Fann, Pam Lane & Doug Smith** //e4TN is a grant-funded initiative developing online curriculum for Tennessee students. e4TN assures the needs of all parties involved are being met by providing excellent support, customer service, and infrastructure. Learn how e4TN makes a conscientious effort to provide the training, support and follow up required of a successful online program as they share some of their organization’s best practices. Please come prepared to share your organization’s best practices, as well, during a collaborative sharing time. Door prizes!//

E4TN Website and Videos:

Excellent Customer Service

 * [|PowerPoint: Providing Excellent Customer Service]
 * [|VSS Handout]
 * [|Video: District Representatives on Support]
 * [|Video: Students on Support]
 * [|Video: Teachers on Support]
 * [|Video: e4TN Staff on Support]

Powerpoint for Presentation:

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